Get Help
In the modern world, Get Help has been a topic of constant debate and interest. Whether due to its impact on society, its relevance today or its influence on our daily lives, Get Help has been the subject of numerous studies and research. From its origins to its evolution today, Get Help has been a topic that has captured the attention of academics, experts, and people of all ages and backgrounds. In this article, we will explore the many aspects of Get Help and its importance in today's society, as well as its relevance in the future.
| Get Help | |
|---|---|
 | |
 Get Help in Windows 10 / Windows 11 | |
| Developer | Microsoft |
| Stable release | September 2024 Update (10.2409.0)
/ 29 October 2024[1] |
| Operating system | Windows 10, 11 |
| Type | Support |
Get Help, known as Contact Support before the Windows 10 Creators Update,[2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it. It also offers the user links to online help articles for business and IT support, Microsoft Store sales and support, and a disability answer desk.[3][4]
Once a problem has been entered, the user is offered a chance to review that and select a product from the following icon-based list:
- Windows
- Office
- Xbox
- Skype
- OneDrive
- Store
- Excel
- PowerPoint
- Word
- Outlook
- OneNote
- Azure
- Band
- Rewards
- Business, IT & developer
- Dynamics
- Edge
- Exchange server
- HealthVault
- HoloLens
- Minecraft Education
- Mobile devices
- Mouse, keyboard
- MSDN Subscriptions
- MSN
- Outlook.com
- SharePoint server
- SQL Server
- Surface
- Visio
- Visual Studio
After the user has selected a product category, the next screen presents links for solving the problem, device information, a call link with an estimated wait time, a scheduler, and a screen for chatting with an agent by instant message.[5][6]
Previously, like Quick Assist, Get Help was updated through Windows Update, not Microsoft Store, even though Get Help is built from the Universal Windows Platform. However, since the Windows 10 20H2 update, Get Help can now be updated through the Microsoft Store.
See also
References
- ^ "Get Help". Microsoft Apps. Retrieved 2024-10-29.
- ^ "Windows 10 Creators Update Redstone 2 10.0.14986 · VERSION 1703". Change Windows. Archived from the original on 2017-02-04. Retrieved 2017-02-04.
- ^ "How to get Help in Windows 10". The Windows Club. 22 December 2019.
- ^ Egan, Matt. "Windows 10 free tech support: where to find Windows 10 troubleshooting and fixes". PC Advisor.
- ^ "Windows 10 Includes New Support App That Allows You Contact Microsoft". MSPoweruser. 23 April 2015.
- ^ "How to get Help in Windows 10". Windows Call. 26 November 2019. Archived from the original on 29 November 2023. Retrieved 4 December 2019.
 | This Microsoft Windows article is a stub. You can help Wikipedia by expanding it. |